well-shod.com

 

Shipping information

 

Thank you for shopping well-shod.com

We are constantly adding to and upgrading our inventory. If you need an item that is not listed on our site, please call or send email. We might have it in stock or can order it for you. We ship out all orders as quickly as possible. Except weekends and holidays, if your order is received by noon, we will ship most orders the same day. Large orders may ship the next day.

 

You can order online at Well-Shod.com, call 1-800-206-2181 toll free, fax your order to 1-806-381-0094, or send email to orders@Well-Shod.com. Please do not include your credit card information on email inquires.

 

SHIPPING

We will ship all orders in the continental U.S. for $10.00. Anvils, forges, horseshoes, tools, everything on our website qualifies. All $10.00 orders will ship UPS Ground or Freight Truck, expedited shipping is available at regular price. Bar stock, some anvil stands and other oversize items will have a UPS oversize charge added at checkout (typically no more than $6.00). It's that easy, no minimum or maximum orders required! (Special orders may not qualify for $10.00 shipping.)

 

All orders are shipped via UPS unless other arrangements are made. Delivery is one to seven days depending on location. Next Day Air, 2nd Day Air, and 3 Day Select services are offered if available to your location. We pack items to get the best shipping rate. A $3.00 handling fee may be imposed for any shipment that is made through the US Postal Service. Large or heavy weight orders may be shipped by freight truck if it is more economical.

 

PLEASE NOTE - In calculating UPS delivery days, UPS does not consider the day that the item ships, holidays or weekends as a transit days.

 

CREDIT CARDS & PAYMENT OPTIONS

We accept MasterCard, Visa, American Express and Discover. We will accept money orders, personal or business checks. Merchandise will ship when the check has cleared. Sorry, NO COD'S.

 

BACK ORDERS

We work hard to have a large inventory of products in stock and ready to ship when you need them. If we happen to be out of an item, we will contact you, see if a substitution is available and give you an idea of when the back ordered item will be in stock. We will contact you as soon as the back ordered item is available. No additional shipping is charged on back ordered items.

 

RETURNS

If you would like to return an item please call and let us know what you are returning and why. We must be notified of all returns within 30 days of invoice. Returns are subject to a 15% restocking fee. Special order items may not be approved for return. The customer is responsible for paying all shipping charges.

 

PRICING

We invite you to compare our prices, we believe you'll be pleasantly surprised! Published prices do not including shipping charges. Appropriate shipping charges will be added to your order prior to checkout.

 

SALES TAX

Sales Tax is not charged on orders outside the state of Texas. Texas residents are charged 8 1/4% tax. If you are tax exempt please let us know and send appropriate tax exempt documents.

 

CANADIAN ORDERS

Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer's behalf.

 

Your order will be shipped under UPS's e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada for non-commercial purposes and valued under CAD$ 200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD$ 10, plus any applicable duties and taxes. Shipments valued at CAD$ 200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.

 

Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.


Thank you for your business!

 

 

 

 

 

 

 

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